Introduction
Our goal is to protect and safeguard your personal data.
As part of this commitment, we have updated our privacy policy to meet the high standards of the European Union's new data protection regulation, known as the General Data Protection Regulation (GDPR). This is part of our ongoing commitment to transparency regarding how we use and protect your data.
On this page, we describe how we collect and process your personal data, how we use cookies, and how you can contact us if you have any questions regarding the use of your information. If you do not agree with our privacy policy, you should stop using our website and services. We are happy to assist you with any questions — please contact us by email: [info@sahkoexpert.fi].
The website [https://sahkoexpert.fi] is owned and operated by [IKEK SÄHKÖEXPERT OY]
We may occasionally update this privacy and cookie policy. Any changes will be announced on this page and in a visible place on the website.
IP Address
Kun vierailet verkkosivustollamme, saatamme kerätä teknistä tietoa, kuten IP-osoitteesi (laitteesi yksilöllinen tunniste verkossa), tietoja käyttöjärjestelmästäsi, selaimestasi, vierailemistasi sivuista sekä muuta teknistä tietoa laitteen toiminnasta.
We collect this anonymous information to ensure the proper functioning of the website and to provide our customers with the best possible user experience.
Customer service
When you contact us by phone or email, we collect information such as your email address and phone number in order to process your inquiry and provide appropriate service.
Feedback
We may send you an email requesting feedback about your experience with our services.
This allows other customers to see honest reviews.
You have the option to choose whether to display your name, only your initials, or remain anonymous.
Marketing
If you have given your consent, we may retain your information to send you marketing materials that we believe may interest you.
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link provided in the email or via a link on our website.
Research
If you have agreed to receive marketing communications, we may occasionally contact you via email to request your opinion on our website or booking process.
Your feedback helps us continuously improve our services.
Participation in such surveys is entirely voluntary.
Other Communications
Confirmations by Email, Fax, or Mail
We may send you order confirmations or service confirmations by email or standard mail if you have requested this.
Fraud Detection and Prevention
We may use your personal information to detect and prevent fraud or other illegal or unwanted activities.
Improving Our Services
We may also use anonymized data for analysis to understand how our customers use our website and to improve our services and functionality.
Sosiaalisen median käyttö
We use social media platforms (such as Facebook, Instagram, and others) to promote our services and products presented on our websites.
Authorities
We may disclose personal information to the police or other public authorities as required by law or when necessary to prevent, detect, or investigate criminal activity or fraud.
How You Can Access Your Information
You have the right to review any personal data we hold about you.
If you wish to access or request the deletion of your data, please contact us by email: [info@sahkoexpert.fi].
How We Protect Your Information
In accordance with GDPR, we implement appropriate technical and organizational measures to prevent unauthorized use or access to your personal data.
All credit card data you provide to our payment processing partner is protected using standard encryption technologies. We also apply physical and technical safeguards to prevent unauthorized access to our servers.
Children
Our services are not intended for individuals under the age of 18.
Children are only permitted to use our services with parental or guardian consent.
If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will delete that information from our systems.
Changes to This Privacy Policy
We may update this privacy policy from time to time.
If we make changes, we will clearly announce them on our website.
What Are Cookies?
Cookies are small pieces of information stored on your computer or device when you visit almost any modern website.
Useimmat verkkosivustot käyttävät evästeitä toimiakseen oikein, erityisesti silloin, kun käyttäjän valintoja tai toimintoja täytyy muistaa eri sivulatausten välillä.
Cookies are text files, not software programs, and they do not harm your computer or mobile device. We use them to enhance your experience on our website.
How We Use Cookies
To remember that you are logged in to our website
To analyze your interests and tailor content accordingly To measure the effectiveness of our advertising campaigns To analyze how visitors use our website to improve our services.
We also use third-party cookies via our marketing and advertising partners. These "third-party cookies" allow us to display relevant ads on our website or on other websites, such as Google. You can read Google's privacy policy and terms here: https://policies.google.com/technologies/partner-sites
Evästeiden tyypit, joita käytämme
Essential Cookies
These cookies enable basic website functions, such as secure login and navigation.
Functional Cookies
In addition to essential cookies, we use cookies to enhance functionality by remembering your preferences (for example, language settings).
Performance and Analytics Cookies
These cookies collect anonymous information about how visitors use the website and help us improve the user experience.
